FAQs

Customer Service

1. When will I hear back from you?

We will try our best to respond to you within 24hrs.

2. I like a kit but you don't have my size listed.

Please enquire by sending us an email. It is possible that we can have a kit made up for you.

Payment

1. What type of payment do you take?

We use Paypal and Square. If you would like to pay by Square, please send us an email with your phone contact information. We will contact you to place the order.

2. When will my order be processed?

Orders are processed with 2-5 business days. If there are any delays, we will contact you.

Shipping

1. How will you ship my kit(s)? 

In most cases, we ship via Canada Post. For US and International shipments, we may use an alternative e.g., UPS or Fedex. We will contact you with shipping costs for your order. Orders over $500.00 require shipping insurance.